Contact Us
We're here to help - quickly, clearly, and with no hassle.
Whether you have a question about your order, sizing, shipping, or anything else, our team is ready to assist.
Customer Support
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Email: support@saintaurell.com
We aim to respond within 24 hours (usually much faster).
Business Hours
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Monday–Friday: 9:00 AM – 5:00 PM (GMT)
Messages sent outside these hours are answered first thing the next working day.
Order & Shipping Help
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If you’re contacting us about an order, please include:
Your full name
Order number
Email used at checkout
So we can pull up your details instantly.
Returns & Exchanges
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Need to return or swap an item?
No stress — just email us and we’ll guide you through the quick process.