Frequently Asked

Frequently Asked

How long does delivery take? +

Orders are processed in 1–2 business days.

Shipping typically takes 3–7 business days, depending on your location.

You’ll receive a tracking link as soon as your order ships.

What if my item arrives faulty? +

We’ll replace it immediately and at no cost.

Just email us within 30 days and we’ll handle it.

Can I cancel my order? +

Yes — cancellations are available within 24 hours of purchase.

After that, your order may already be in transit, but we’ll always try to assist.

What is your return policy? +

You have 30 days from delivery to return your item, no hassle.

Full instructions are available in our Returns Policy.

Do you ship internationally? +

Yes - we ship worldwide using trusted regional carriers.

We support reliable delivery across the UK, USA, Canada, Australia, and beyond.

How do I exchange an item? +

Exchanges follow the same steps as returns.

Just email us and we’ll guide you through it.